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Privacy Policy

 

This statement explains how we use information you give us and the ways in which we protect your privacy. We may be required to change it if necessary, so we recommend you to check this statement regularly. Any Amendments to this Privacy Policy will continue to be accordance with applicable federal and state laws. This statement applies only to our website and the mobile App. Wherever we link to other sites, this privacy statement is not covered. Mostly we title links appropriately so the user is aware that they are being forwarded to a third party site / server / database / service.

Most of our services / applications / products require you to sign up a Web Agent One Account. Web Agent One use the information that we collect from all our services / applications / products in order to maintain, protects, provide and improve them to create new ones and to protect all users and Web Agent One itself and to improve your user experience, the quality and performance of our services / applications / products. We treat all personal information (which means any data from which you can be identified, including your name, address, photo, Phone number, e-mail address, unique device numbers and model, mobile network information, operating system version, IP address, login data, transaction data, bank or credit card data, and further other personal data combined with location information, date, time, settings, internet protocol address and others) that you provide to us, or that we obtain from your using of our services / applications / products, in accordance with the provisions of the Data Protection Act. Under this Act, Web Agent One has a legal duty to protect any information we collect from you. Web Agent One may also collect and store information locally on your device and use cookies and anonymous identifiers. We use our own safety and security standard by using different kind of encryption, high-standard verification and data compression in order to safeguard your data and keep strict security standards to prevent any unauthorized access to it.  Only authorized employees will have access to your personal and transaction data. These employees have to respect the confidentiality of your data. Your services / applications / products administrator may be able to view and review your personal and transaction data, change or restrict some settings and personal data, suspend or terminate your account access, receive your account data to satisfy a successful transaction and access or retain personal and transaction data as a part of the account by Web Agent One.

Your personal information and data will be used only for the purposes of communication with you in relation to our website based or mobile services / applications / products, to enable us to trigger a transaction, to review, develop and improve the services / applications / products we offer, or for any other purposes to which you have given us your consent. We collect all your personal and transaction data you gave us by mail or using our services / applications / products. The personal and transaction data we collect will in most cases be specifically used to respond to an enquiry or information request or to provide you with goods or services / applications / products. Web Agent One will never pass your personal information or data including transactions to any other parties unless we have first obtain your express permission to do it. If this is the case, we will state who these carefully selected third parties are so you are aware and able to make an informed decision before granting your permission. You will always be offered the choice to opt out, except insofar as you have consented to such disclosure or we are required to do so by law for information such as a court order, witness summons, or complaint from governmental authorities. The user has the right to request a copy of the personal data we hold on you. You may also request amendments to any personal data that we hold on you which is factually false.

There may be a fee involved in providing or correction this data and you´ll be expected to provide proof of identity. If a law, judge or somebody else who has the power to prohibit handing out data to you, we will give you the reason for the refusal. Occasionally your personal data may be used to allow us to develop our website / services / applications / products to enhance the on-line experience of our users.

Users have different privacy concerns. We face these concerns with high standards in transparency and choice. The user is able to review, view, control, obtain information and edit or updating your personal data and settings related to the Web Agent One Account, displayed on the screen of your device. All transaction data can be reviewed, viewed, controlled and obtained for information.

While Web Agent One tries to protect your personal and transaction data, we cannot guarantee the security of these data the user transmits to us. We advise every user to take every precaution to protect your personal and transaction data while, before and after you are in the internet. At any time we try to apply the highest standards in physical and electronic measures, security policies and managerial procedures to safeguard and secure the personal and transaction data that we have under our control from unauthorized access, improper use, alteration, unlawful or accidental destruction or accidental loss. 

When you contact us, we may record the communications to help resolve any issues that you might be facing. We also maintain log files that allow us to record visitors´ use of the Website and mobile App. Log files do not contain any personal information and they are not used to identify any individual patterns of use of this website and mobile App. We permanently compare our compliance with our Privacy policy. When we receive written concerns or trouble, we will contact the user who made the complaint in order to follow up. Our privacy policy applies to all websites / services / applications / products provided by Web Agent One and its subsidiaries, but apply not to services offered by other companies or individuals.